Mazda has taken out the top spot in the annual J.D. Power customer service survey, with Toyota and Subaru rounding out the top three. The Japanese domination of the podium was headed by Mazda who managed a score of 834 index points, ahead of Toyota’s 824, Subaru’s 816, and fourth-place […]
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Lexus tops 2014 JD Power Dependability Study, again
Lexus has done it again, topping the coveted J.D. Power US Vehicle Dependability Study. This is the third year in a row the Japanese carmaker has picked up the crown. The study this year included data collected from 41,000 participants who own a vehicle built in 2011. The survey looks […]
Jaguar tops 2012 JD Power UK Ownership Satisfaction Study
Overtaking Lexus after its consecutive 11-year stint at the top, Jaguar has been crowned number one in the 2012 J.D. Power and Associates/What Car? Ownership Satisfaction Study in the UK. The company moved up from last year’s number three place. The study collected data from just under 18,000 UK motorists […]
Owners Increasingly Unimpressed with their New Cars: Report
Customer satisfaction has dropped across three consecutive years amongst new car buyers; a decrease not seen in the 28-year history of the J.D Power APEAL study, with Hyundai dominating the awards overall. Specifically, the latest report from J.D. Power maps out new car buyers’ reception of the automotive performance, execution […]
2021 Genesis G70 could be offered in wagon form – report
Genesis is reportedly considering launching a wagon or shooting brake body style with the upcoming 2021 G70 facelift. This could help the nameplate cover more of the market and compete more fiercely with the common German rivals. While the Audi A4, BMW 3 Series and Mercedes-Benz C-Class are all offered […]
Genesis tops 2020 Vehicle Dependability Study, Tesla declined to participate
Hyundai’s new premium brand, which is now an independent brand as opposed to being a sub-division, has topped the J.D. Power 2020 Vehicle Dependability Study in the US. It was the first year Genesis has been included in the study, and it managed to push regular top-scorer, Lexus, from the […]
Lexus tops another customer study, Land Rover most improved
Land Rover has come out a big improver in the annual Roy Morgan Customer Satisfaction Awards for 2017, moving up into fourth place. It was the most improved out of the top 10 automotive brands. Last year Land Rover’s score put it right down into 20th place. This obviously didn’t […]
BMW 3 Series production ends at South Africa plant
Production of the BMW 3 Series has ended at BMW’s Rosslyn plant in Pretoria, South Africa, after 35 years of 3 Series production at the facility. The plant will soon concentrate on producing the latest X3 SUV. BMW has been producing the 3 Series at the Rosslyn plant for 35 […]