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J.D. Power

Lexus tops 2017 J.D. Power U.S. Customer Service study, Fiat at bottom

Mar 20, 2017

Another day and another customer survey study Lexus has topped. J.D. Power’s 2017 U.S. Customer Service Index results have been released, with some surprises at the top and some regulars near the bottom. The survey...

Mazda tops J.D. Power 2016 Australia Sales Satisfaction Index

Sep 21, 2016

The J.D. Power Sales Satisfaction survey has run in Australia for the first time, with Mazda coming out on top of the rankings. The survey analysed data from 2477 new vehicle owners between September 2015...

Lexus tops 2016 J.D. Power Dependability Study, 5th year running

Feb 29, 2016

Lexus has topped the critical J.D. Power 2016 Vehicle Dependability Study as most dependable brand. This is now the fifth year in a row the Japanese company has come out on top. The study this...

Lexus tops 2015 J.D. Power Dependability Study, 4th year running

Feb 26, 2015

The J.D. Power Dependability Study results are out for another year, and another year Lexus has come out on top. This is the fourth year running the luxury Toyota-owned brand has received top score. Every...

Porsche tops J.D. Power Initial Quality survey again, Hyundai moves up

Jun 20, 2014

For the second year in a row Porsche has come out on top of J.D. Power’s acclaimed Initial Quality Study in the US. The study was compiled with the feedback of 86,000 new vehicle buyers...

Lexus tops 2014 JD Power Dependability Study, again

Feb 15, 2014

Lexus has done it again, topping the coveted J.D. Power US Vehicle Dependability Study. This is the third year in a row the Japanese carmaker has picked up the crown. The study this year included...

Lexus tops J.D. Power Vehicle Dependability Study, again

Feb 14, 2013

Lexus has done it again. For the second year in a row, the highly regarded J.D. Power Vehicle Dependability Study has put the luxury Japanese brand at the top. The survey was undertaken by consumers...

Lexus, Porsche, Jaguar leaders in J.D. Power 2012 Initial Quality Study

Jun 22, 2012

Lexus has come out on top of the highly regarded J.D. Power Initial Quality Study (IQS) for the 2012 model year. This is the second year in a row the luxury Japanese marque has been...

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